Responsible Gaming

Tb999 — Responsible GamingOur Commitment

Gaming should be fun, not a burden. tb999 believes every player has the right to play safely, within their limits, and with enjoyment. Learn here how you can keep your gaming under control.

24/7 Support Active
18+ Adults Only
100% Voluntary Limit Setting
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Our Responsible Gaming Tools
Set a Deposit Limit
Session Time Control
Temporary Break Option
Self-Exclusion Benefits
24/7 Help Centre

Why responsible gaming is so important

At tb999, we believe online gaming should be an enjoyable experience — and keeping it that way is our responsibility. Responsible gaming isn't just about following rules; it's about staying in control of your own decisions.

We understand that the pressures of daily life can sometimes pull people toward gaming more than they should. But gaming is never a solution to problems — it's simply a source of enjoyment. tb999 always wants you to enjoy this platform with a clear head, within your limits, and with time for the people who matter.

The concept of responsible gaming is straightforward — only play within your means. When you feel yourself going beyond your limits, stop. tb999 has built a range of tools and features to help remind you of those limits. Learn more below about how you can make use of them.

Things to keep in mind before you start playing

  • Gaming is for entertainment, not a source of income.
  • Only play with money you can afford to lose without it affecting your household finances.
  • Never make gaming decisions under the influence of alcohol or when you are under emotional stress.
  • Prioritize spending time with family and friends over gaming.
  • Set a fixed time and budget for gaming each day and stick to it.
  • Avoid placing larger bets in an attempt to recover losses.

The core pillars of tb999's responsible gaming policy

Our responsible gaming programme rests on three core pillars. First, awareness — educating users about the signs of gaming addiction. Second, prevention — using limit-setting and self-exclusion tools to stop problems before they start. Third, support — providing fast and reliable assistance whenever someone needs help.

Tb999 uses advanced technology to keep every user's gaming behaviour safe. If unusual gaming patterns are detected, our system automatically sends an alert and, if needed, our support team will reach out directly.

Tb999's Responsible Gaming Features

Tb999 provides a range of effective tools to keep your gaming experience safe and in check. They are completely free and available to use at any time.

Set a Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is in place, it cannot be exceeded, making it easier to stay within your budget.

Session Time Control

Set a limit on how long you play in one session. Once the time is up, tb999 will automatically notify you and, if needed, end your session.

Cooling-Off Period

If you feel you need a break, temporarily suspend your account for anywhere between 24 hours and 6 weeks. No gaming activity is possible during this period.

Self-Exclusion Benefits

If you need a long-term break, you have the option to close your account for anywhere from 6 months to permanently. During this time, accessing your account or opening a new one will not be possible.

Real-Time Gaming Tracker

View your total time, spending, and win/loss stats at any time. Transparent data helps you make informed decisions.

24/7 Support & Counselling

If you ever feel something is wrong, reach out to our Bangla-speaking support team at any time. Referrals to professional support services are also available if needed.

Gaming addiction's Recognize the Signs

To ensure responsible gaming, the first step is knowing when gaming is becoming a problem. If you notice any of the following signs, take action without delay.

Overspending: You are spending beyond your budget or using household money for gaming.

Chasing Losses: The urge to bet more after a loss in order to win back the money.

Hiding from Family: You are hiding your gaming habits from family or friends.

Impact on work and relationships: Gaming is causing problems at work, in your studies, or in your relationships.

Emotional Dependency: You are using gaming as an escape from stress, loneliness, or depression.

Unable to stop: You want to stop but cannot — the urge to keep playing keeps coming back.

If you notice any of the signs above: Contact tb999 support right away or activate the self-exclusion option.

Responsible Gaming Golden Rule

1
Set Your Budget First

Before each gaming session, decide the maximum amount you are willing to spend. Make sure it is an amount you can afford to lose without affecting your household finances.

2
Set a Time Limit

Decide in advance how long you will play each day and stick to it. Keep an eye on the clock or use the session timer.

3
Take a Break After a Win

After a big win, the excitement can tempt you to keep playing. Take a short break after a win and make your next decision with a clear head.

4
Tell Your Family

Don't hide your gaming habits from your family. When they're aware, they can help you stay within your limits.

5
Keep Alternative Entertainment

Spend time on other hobbies and activities rather than relying solely on gaming. A varied lifestyle is effective in preventing gaming addiction.

Remember: Healthy gaming means playing for fun, not under pressure. If the game stops being enjoyable, the smart move is to stop playing.

Your Gaming Limits Stay in Control

At tb999, you can set various limits yourself to keep your gaming responsible. These limits are easy to activate and take effect immediately.

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Deposit Limit

Set daily, weekly, and monthly deposit limits.

Instant
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Loss Limit

Automatically stops when losses reach a set amount.

Secure
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Session Limit

Set a maximum duration for each continuous gaming session.

Automatic
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Bet Limit

Set your own maximum stake per bet.

Flexible
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Cooling-Off

Take a break easily — anywhere from 1 day to 6 weeks.

Anytime
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Self-Exclusion

Keep your account closed for an extended or permanent period.

Maximum Protection
Important: Decreasing a limit takes effect immediately, but increasing a limit is subject to a 7-day waiting period. This is intentional to prevent limits from being raised in a moment of impulse.

Self-Exclusion Process How it works

Self-exclusion is the most powerful responsible gaming tool available. If you feel that gaming is having a negative impact on your life, activating self-exclusion will block your access to the platform entirely.

Once self-exclusion is activated on tb999, you will have no access to your account for the specified period, and any attempt to open a new account will be blocked.

1
Contact Support

Request self-exclusion from the support team via live chat or email.

2
Select Duration

6 months, 1 year, 5 years, or permanently — choose what works best for you.

3
Identity Verification

Your identity will be verified for security purposes and your account will be locked.

4
Instant Effect

Takes effect immediately once self-exclusion is confirmed and cannot be cancelled before the period expires.

Tip: Professional help is also available during your self-exclusion period. Our support team can connect you with the relevant organisations you need.

Under 18 Strict Restrictions

Tb999 is strictly for individuals aged 18 and above. We enforce a rigorous age verification process to prevent minors from accessing the platform.

  • Age and identity verification is mandatory during registration.
  • Additional verification may be requested at any time if there is any suspicion.
  • Accounts found to belong to minors are permanently closed.
  • A dedicated protection guide is available for parents.
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Guidance for Parents

Use parental control software on computers and mobile devices.

Monitor your child's internet usage.

Keep your payment card and bank details secure.

Make your child aware of the risks of online gaming.

Is your gaming habit Safe?

Answer the following questions honestly. If most of your answers are "Yes," consider seeking help.

1

Do you spend more than your set gaming budget?

2

Do you tend to chase your losses by placing bigger bets after losing?

3

Do you feel restless or irritable when you think about stopping gaming?

4

Do you hide your gaming from family or friends?

5

Do you prioritise gaming over work, studies, or family responsibilities?

6

Have you borrowed money or considered doing so to fund your gaming?

7

Do you game to escape stress or anxiety?

8

Do you feel like you cannot stop even when you want to?

If 3 or more of your answers are "Yes": Your gaming habits may be becoming a problem. Contact the tb999 support team now or activate a cooling-off period or self-exclusion option.

On responsible gaming Frequently Asked Questions

Yes, however a 7-day waiting period applies when increasing limits. This is intentional — it prevents impulsive decisions that could lead to overspending. Decreasing a limit, on the other hand, takes effect immediately.

If there is a remaining balance in your account when self-exclusion is activated, our support team will contact you to complete the withdrawal process. No new deposits are accepted during the self-exclusion period.

A cooling-off period is a short-term break (1 day to 6 weeks) that ends automatically once the period expires. Self-exclusion is a long-term or permanent decision (6 months to permanent) that cannot be reversed before the period ends. If the problem is serious, self-exclusion is the right choice.

Talk to them with empathy before passing judgment. Encourage them to contact tb999 support or activate self-exclusion. If needed, recommend seeking professional mental health support. You can also reach out to our support team for guidance.

Yes. Responsible gaming at tb999 is not just a formality — it is a core principle of our platform. Our 24/7 support team, automated alert system, and multiple protection tools are always active. Whatever you are going through, we are here for you.

Yes. A warning is displayed 5 minutes before your scheduled session time ends. Once the time is up, the session closes automatically and you will need to wait a short while before logging in again.
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Play responsibly, win with joy

Join tb999 and enjoy slots, bingo, betting, and much more in our safe gaming environment — all in a completely responsible way.

For players aged 18 and above only. Please game responsibly.

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